Refund Policy
How cancellations and refunds work for credits and subscriptions, including the statutory right of withdrawal for digital purchases in the EU.
Not published yet
Nothing is for sale yet, so this policy will be published together with the first paid plan. The intent behind it:
Try it before you pay. Every account starts with 20 free credits precisely so you can find out whether Supace works for you without spending anything.
A money-back window if it doesn't. If you buy and it turns out not to suit you, you'll be able to ask for your money back while your usage is still minimal — the exact threshold will be written here, not hidden behind support.
Cancel a subscription any time. It runs to the end of the period you already paid for; there's no notice period and no cancellation fee.
Need help with a purchase? Write to [email protected].